This policy gives security researchers a point of contact to directly submit their research findings if they believe they have found a potential security vulnerability within PI Data Analytics.
About this policy
The security of PI Data Analytics's systems is a top priority and we take every care to keep them secure. Despite our efforts, there may still be vulnerabilities.
PI Data Analytics is keen to engage with the security community. This policy allows security researchers to share their findings with us. If you think you have found a potential vulnerability in a PI Data Analytics system, service or product, please tell us as quickly as possible.
We do not provide compensation for finding potential or confirmed vulnerabilities, nor do we publish the names or details of researchers that have provided vulnerabilities.
What this policy covers
This policy covers any product or service wholly owned by PI Data Analytics to which you have lawful access.
This policy does not cover:
- clickjacking
- social engineering or phishing
- weak or insecure SSL ciphers and certificates
- denial of service (DoS)
- physical attacks
- attempts to modify or destroy data.
How to report a vulnerability
To report a vulnerability, please use our contact form and start your message with "Vulnerability report". Provide enough detail that we can reproduce your steps:
- the system, service or product affected, and its web address
- what you found and how you found it
- the steps to reproduce it
- how we can reach you.
If you report a vulnerability under this policy, please keep it confidential. Do not make your research public until PI Data Analytics has finished investigating and fixed or mitigated the vulnerability.
What happens next
PI Data Analytics will:
- respond to your report within 5 business days
- keep you informed of our progress
- agree upon a date for public disclosure, if required.