Procurement Category Benchmarking

Are you performing as well as your competitors and peers? Gain access to over $80 billion dollars of benchmarking spend data.

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    Labour Hire In a world of headcount restrictions and an increasingly casual workforce, labour hire …
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    Labour Hire
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    Recruitment Services Having the best people in your organisation is a key strategic driver. But …
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    Recruitment Services
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    IT Contractors IT is often seen as an organisational ‘black box’. Bring visibility to this …
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    IT Contractors
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    Contact Centres For most organisations, your clients are your key to success. No-one spends more …
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    Contact Centres
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    Organisational Travel Travel is a contentious and highly-emotive category. But it’s also a complex category, …
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    Travel
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    Office Supplies It’s often the small things that make a big difference. Every person …
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    Office Supplies
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    IT Hardware In (2017?), every business relies on Technology. As a result, it’s often a significant …
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    Hardware
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    Marketing & Media “50% of your marketing spend is wasted. We just don’t know which 50%”. …
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    Marketing & Media
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    Cash and Banking Services Every transaction within your business is fed through your financial systems. …
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    Cash and Banking Services
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    Health Healthcare costs are rising, as is demand. So how do we deliver superior outcomes …
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    Health

Frequently Asked Questions

  • What is procurement benchmarking?

    Procurement benchmarking is a structured comparison of procurement’s effectiveness against standards, peers, or leaders. It establishes clear baselines, identifies best practices, and drives continuous improvement.

    Types include:

    • Internal – compare across units, geographies, or over time.
    • Competitive – measure directly against peers.
    • Functional – compare procurement practices across industries.
    • Generic – learn from world-class leaders outside procurement.

    PI makes benchmarking a continuous cycle — measure, compare, learn, and improve — not a one-off report.

  • Why benchmark procurement performance?

    Benchmarking provides validation, direction, and influence:

    • Validate performance – prove procurement’s contribution to execs, boards, and auditors.
    • Identify improvement opportunities – pinpoint where the organisation is lagging.
    • Discover best practice – learn from leaders and translate into action.
    • Set realistic goals – ground strategic targets in data, not guesswork.
    • Communicate value – use benchmarks to showcase procurement’s impact to stakeholders.
    • Justify resources – evidence gaps to support tech or headcount investment.
    • Mitigate risk – highlight weak spots before they become business issues.

    PI’s benchmarking gives procurement leaders the evidence to justify change, secure investment, and set an ambitious but achievable agenda.

  • How do I know if benchmarking is right for my organisation?

    Benchmarking adds most value when organisations are:

    • Unsure how they perform vs. peers.
    • Planning improvement programmes or tech investments.
    • Facing stakeholder questions about procurement value.
    • Growing, merging, or restructuring.
    • Under regulatory pressure or audit scrutiny.
    • Operating in competitive markets where procurement performance is differentiating.

    If leadership is asking “Are we good enough? Where should we improve?”, PI benchmarking is the fastest, most credible way to answer.

  • Can benchmarking improve supplier negotiations?

    Yes — benchmarking provides hard facts that sharpen negotiation strategy and outcomes:

    • Price validation – challenge supplier quotes with market data.
    • Performance leverage – use peer comparisons to demand improvement.
    • Total cost insight – uncover hidden costs beyond unit price.
    • Service right-sising – align SLAs with industry norms to avoid over-specification.
    • Contract intelligence – negotiate clauses and terms aligned with best practice.
    • BATNA support – demonstrate credible alternatives from benchmarked suppliers.
    • Incentive design – structure performance-based contracts using benchmark levels.
    • Risk sharing – align risk allocation with market standards.

    PI benchmarking arms procurement with fact-based authority — turning supplier negotiations from opinion battles into structured, data-backed value discussions.

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